All I know is a few more people posted, and agreed with me, I went to the store and when I came back it was gone. ...unless it really went down hill after I left I see no reason for it's removal.
Regardless of why it is gone, I feel the info provided from both sides and all opinions of this discussion are important for people to read.... so, here you are... all but a few comments that I know of and whatever happened after I left.
So, decide for yourselves if you want to read it or not :)
******************
Someone from Bonanza PLEASE help
| ||
 | I have had no sales since I joined Bonanza except one that was not paid through the automatic system. Now I got this message from a buyer: Buyer message: PayPal won’t let me pay; it says “The seller accepts encrypted website payments only. You cannot pay the seller through un-encrypted buttons." I wonder what is happening. This buyer persevere because as he said “he needs the book for a class” and I wonder how many others have just given up on the purchase because of this… PekesBooks's booth | |
 | How odd, I have seen lately that there have been problems paying with PayPal for others. This must be yet one more of their glitches. Did you call PayPal yet to see what they can tell you? Don’t try emailing them, it takes too long to get an answer. G's New-N-Used | |
 | Have you emailed support hun? I don’t know what could cause that. Maybe someone will come along that this has happened to and could better help. I would email support and explain what is going on. They will be able to help. SassyMelonDesigns | |
 | I don’t know if this will help but if you go into paypal, Then go to profile, Then in the far right column there is a setting for Encrypted Payment Settings. Mine is Blank. Maybe check and see if you have something there that can be deleted. I really hope that helps. Lisa Alyssa's Wish | |
 | Please email support, support@bonanza.com, if you haven’t already done so. I’ve had this happen a time or two. Ask the buyer for his/her email address and bill him/her directly via PP. Then come back to bonz and just mark the item as paid. Abby's Attic | |
 | It’s not Bonanza. It’s a paypal setting. Login to your paypal account. Go to > Profiles Click> account Click> Seller preferences (on the bottom, right hand side) And make sure to uncheck the box that says “require encrypted transaction” or something like that. This should fix it. Bear with me as I am doing this from memory  Bargain Gifts | |
 | What Techlover says is correct. There was another seller who reported the same issue and Judy came on to advise the same thing had to be done on the sellers PayPal account. Moms Pennies From Heaven | |
 | Think the above is correct……it’s a PP setting……… Collectible Stamps | |
| | Yep, from this thread: http://www.bonanza.com/forums/9/topics/148859  Miss Judy Said:Ask the seller to contact support the issue is with the encryption settings in their account. What the seller should do is log in to PayPal, go to Seller Preferences > Website Payment Preferences and uncheck the box titled "Block Non-Encrypted That will fix the encryption error.. Judy/blue bluepennylady Moms Pennies From Heaven | |
| | It may be the buyer’s paypal account because mine is not showing anything like that in seller preferences and usually all my transactions are paid via PP. Thanks everyone – I hope other buyers will not have this problem. PekesBooks's booth | |
 | pardon, if you unblock unencrypted pages, that leaves you with a security risk, doesn’t it ?? I personally wonder if these checkout issues we have seen lately have more to do with Bill and crew working on a new checkout system. if the problem was on PP end then why are these people not having issues with payments on other selling sites. are you really going to ask buyers to change their settings at PP… good luck with that… and how many will even bother to tell you they have issues… most will just move on personally I will not be changing any PP settings that have been just fine for 8 years or more Edit post pugs' myriad | |
| | The encryption they refer to is from the button used, not the transaction itself. According to PP some sites don’t use encrypted checkout buttons. And if you have the encryption checked in PP, it won’t allow purchase made from non-encrypted buttons… so they say Bargain Gifts | |
| | so why only on bonz is this happening and why are their buttons not encrypted …. and that does not solve the problem of buyers feeling uncomfortable if asked to do this or not bothering to tell you they have a problem for that matter it does not make some sellers feel confidence in a site where this is necessary Edit post pugs' myriad | |
| | Think of it this way …What if you, as a buyer, were asked to do this on some other site you were not familiar with, after buying on line for years without this ever happening, would you feel safe Edit post pugs' myriad | |
| | this is an interesting article that you may find of value http://news.cnet.com/8301-27080_3-20022889-245.html Edit post pugs' myriad | |
| | Don’t shoot the messenger. I’m just relaying the message. First off, lets clear up the misconception. The button is not encrypted, however the link to login to pay pal, etc is encrypted. The transaction is encrypted… It’s only the button to get there, that is not. So no need to cause a panic attack. We need more people here, not less.  lolBargain Gifts | |
| | sorry, didn’t mean it to sound like I was shooting at you tech LOL and not trying to cause a panic, questions and concerns do not make a panic, or shouldn’t LOL, but people should also be informed … I know I don’t like flying in the dark  and you are missing my point once a buyer sees that message chances are they will leave without ever letting anyone know and that many sellers are not going to let their guard down and change their settings in PP here is another good article http://www.yoursecurityresource.com/eBay/articles/Understanding_Encryption%20/index.html Edit post pugs' myriad | |
 | “Think of it this way …What if you, as a buyer, were asked to do this on some other site you were not familiar with, after buying on line for years without this ever happening, would you feel safe” Excellent point, pugs. No one should have to change their settings just to use a site or make a purchase. I, for one, would turn and run the moment I was informed that I needed to do something like that. BookbrowZers BaZaar | |
| | I would think the best solution is for the boyz to fix the button that tech talks about… apparently it is fine on other sites since no one is experiencing this elsewhere seems that would be the best solution for buyers, sellers and bonz Edit post pugs' myriad | |
 | I just purchased a book for granddaughter from your booth via paypal and had no problem, so either bonz has a glitch or the buyer did, no problems checking out for me CritterCreekRanch's booth | |
| | as with most glitches around here critter, it doesn’t happen to all buyers or all sellers but, as with all checkout issues, the problem is that we do not know how many sales we have lost by those who experience a problem and just move on without a word… and we also do not know how many have experienced this problem since many would never report it Edit post pugs' m | |
another link of interest for this topic
ReplyDeletehttp://help.yahoo.com/l/us/yahoo/smallbusiness/webhosting/yss/trouble/trouble-31.html
The same thing happened to us at J4UA.com. Turns out our ssl certificate had an issue. As soon as I found the problem I fixed it. I have never had a customer say they could not pay for this reason.
ReplyDeleteI will not uncheck to allow any transaction that is not encrypted. I want my payment information to be safe any where I shop.
It is a shame that glitches and issues such as this are still affecting many sellers and are not being directly addressed in a meaningful way by Bonanza management. Seems that by and large these types of threads are just being "poofed" and swept under the increasingly cluttered rug.
ReplyDeleteBonz management have announced that they are working on a "great new checkout system".
My question is, why can't they get it done without breaking everything else along the way?
It seems like the code for Bonanza is not coherent and is full of hot fixes and or patches (similar to band-aids and bubblegum). I believe they use Ruby On Rails which is pretty simple.
I just don't get what is so complex about a basic critical function that every other venue seems to get right the first time. Heck some folks even have monetized their blogs with a plug and play checkout cart app.
It is not and should not be brain surgery. Moreover, it should not be costing sellers sales.
These types of glitches, errors and bugs do more damage with customer trust as well. Customer confidence in this site is not high. I know from experience, being contacted by my own customers (when I used to sell there) that they thought that the site was a joke. They could not believe that a function as basic as checking out items they wished to purchase was so very difficult and in some cases, impossible as the function just flat out did not work.
These errors, coupled with an increasingly disgruntled selling population, non-returning buyers and no clear direction, is causing this site to implode rapidly.
In all sincereity, I hope for the sake of folks who still believe in the site, I hope it gets and stays fixed but, I do not see that happening.
It really is a shame. I used to enjoy it there, made some great friends, had some good times and yes even made a few sales when things actually worked....
So, probably the boyz need to do the same thing you did .....
ReplyDeletessl encrypts your vital information, passwords and such. If it's un encrypted then it may be an ssl issue.
ReplyDeleteI honestly have no idea what the problem is with their issue. I just used ours as a reference.